Documentation

Installation

1. Add cxo_mail_follower_controls to the Odoo 19 custom addons path.
2. Update the Apps list and install Odoo Follower Guard.
3. Refresh the Odoo backend so the current assets and views load.
4. Open a record with chatter and check that Add Followers starts with active internal users.

Configuration

No administrator configuration is required.

Using Odoo Follower Guard

Add an internal colleague

1. Open a customer, quotation, invoice, task, or another record that has chatter.
2. Open Add Followers.
3. Leave Include External Contacts unticked.
4. Search for and select the active internal user, then complete the normal Odoo add-follower action.

Include an external contact deliberately

1. Open Add Followers on the relevant record.
2. Tick Include External Contacts.
3. Search for and select the customer, supplier, portal user, or other external contact that should follow the record.
4. Complete the normal Odoo add-follower action.

Remove an existing follower

Use Odoo's normal follower-management action. Removal remains unrestricted, including for external followers that were added before the module was installed.

Troubleshooting

• If the new option does not appear after installation or upgrade, refresh the browser so the current backend assets load.
• If an internal colleague is missing from the default picker, confirm that the related Odoo user is active and is not a portal or shared user.
• If a customer or supplier is missing, confirm Include External Contacts is ticked before searching again.

Limitations

• The module reduces selection risk; it does not guarantee confidentiality.
• It does not rewrite followers already stored on a record.
• It does not replace or change standard Odoo notification behaviour after a follower is added.
• Later Odoo major versions require a separately supported release.